What does it mean to be ready for a delivery? Let me put on my Delivery Driver’s hat and go over some areas where a little forethought can make everybody’s day run smoother.

A good place to begin is knowing who is managing the information flow. How does your crew find out what product is coming to the jobsite, and when it will be there? Someone should decide in advance where the product will be placed for efficient use and general safety, also in what order to bring in materials. You don’t want 20,000 lbs of paver pallets placed in the side yard if a load of aggregate still needs to be dumped in the backyard.

Knowing your jobsite includes knowing the way in from major roads. Look up and around, think about a semitruck driving on that road, unloading, and importantly, getting back out. Confirm the delivery location, especially if it’s new construction that may not be well addressed. Let your Christensen’s Salesperson know about any location concerns ahead of time.

On delivery day our drivers call the contractor before they leave the yard. It’s a quick conversation confirming that a crew will be on-site and ready to receive the delivery.

For plant material there should be enough help to toss cans and stand up trees for your machine to pick them up from the trailer deck. Stage them so they are not in the way and may be watered. Tree balls can be lifted by forks or nursery jaws, or even carefully rolled into a bucket. Potted plants can be slid into a skidsteer bucket or handed-off into the bed of a truck or onto the ground.

Hardscape materials frequently weigh up to 4000 lbs and the deck of a semi-truck may be chin-high. Many skidsteers cannot handle that kind of weight, especially at that height. Consider having a Christensen’s driver unload your product with our Moffett. Our operators are bright and well trained, they can unload and place your product safely and efficiently. Consider having pallets placed near where they will be installed so there are short carrying distances. Keep products that will be blended for color of size patterns near each other. Try to know the ground conditions of your staging area. Stacking pallets on unstable ground can be dangerous. A Moffett is a very large, wide machine. Make sure there is a clear pathway to your staging area.

When there are ancillary products on the delivery consider what must be protected from the weather. For example, polymeric sand must stay dry and glue shouldn’t freeze. Caulk guns and other small tools may “disappear” overnight.

There is, of course, a business component of a materials transaction. Plan payment method ahead of time with your salesperson. Any member of our sales team can accept payment on your order at the Plant & Hardscape Centers or over the phone. Cash, check, credit card, or on your house account. Though our drivers can accept a check, settling ahead of time streamlines the process on delivery day. Whatever the plan for payment is, be sure it is indeed a plan and discuss it with your salesperson.

Did you find some great new people to add to your team? Those first hours with a new employee can set the tone for your entire working relationship, so read on for some tips on making the most of them. Time invested at this beginning point might not seem like a big deal to you, but can mean the world to a tentative new employee.

Many company owners and upper management have been at their company for many years or even started their own company. It can be easy over the years to forget the “new job jitters.” Here are few thoughts from a new employee to help supervisors make the transition go smoothly. 

I think the most critical piece of advice would be, “Don’t overwhelm new employees with meeting everyone all at once.” It can be difficult to process names and positions all in the first day, when everything from the location of the facilities and parking to the technology might be new. If you’re a small company with a handful of employees, meeting everyone might be possible, but anything over 7-10 people could be too much to remember, especially if all of those people are wearing masks.

Additionally, instead of having meetings with other employees, have them shadow your existing staff. This will help create their own bonds, allow them to learn your company from many perspectives and understand the nuances and company culture.

Make the paperwork seem less important than the new employee. The easiest place for a company to start with a new employee is to overwhelm (and bore) them with the paperwork. While the forms and handbooks are important, taking some time getting to know the employee and getting them acquainted with the position will make them feel like you see them as a person, not as a number.

Give them an idea about the rules you’re strict with and the ones you’re flexible on. Communicating the nuances of a company culture can be difficult to do in a handbook. Giving verbal examples, such as, “lunch is at noon and it is important for you to go on time” or “lunch is usually around noon, but if you’re caught up in a project, you can be flexible with your time” helps a new hire to understand your expectations of their behavior. Most new hires are eager to fit in and providing as much communication with them will help them quickly assimilate to your company.

Remember that in our cyclical industry, a new employee might feel new for a whole year. Continue to be patient with their inquiries and think of them as new until they have seen how the seasonality affects their job.

Spending some extra time with a new employee can help improve your turnover rate, which helps with your bottom line. A recent survey from BambooHR showed that as many as 31% of new employees leave in the first six months, citing the top reasons being poor onboarding experiences, a lack of clarity surrounding job duties and expectations, or a less than stellar boss.* Since interviewing, hiring and onboarding new employees can be costly and time consuming, improving on a new employee’s starting experience is an investment in your company and its future.

* https://blog.bonus.ly/10-surprising-employee-retention-statistics-you-need-to-know

It’s time to welcome you back to Christensen’s! We are happy to be back to normal operations, while still observing the safety protocols we introduced last season. Don't worry, the masks won't prevent you from recognizing your favorite salespeople and we can't wait to greet you in return. We have some new employees as well, and we look forward to even better turnaround times when you visit our Plant and Hardscape Centers.

We do have some improvements to share with you, number one being the redesign of our store, with a fresh layout and new products. You really need to stop by and see what we've done!

Several of our flatbed trailers got new decks put on them to better serve your delivery needs. Our fleet of equipment has been serviced and is ready to roll for you! But there is one thing that we could not prep for...

Trucking in the country right now is going crazy, and so are the freight rates. Beyond the trucking regulations in place on drivers for hours of service, the lack of available labor is also affecting the trucking industry. There are currently trucks sitting without drivers for them. Lots of empty trucks. The next issue that came up this late winter/early spring was the situation in Texas. When the winter snowstorm hit Texas, FEMA stepped in and sent aid to Texas. Unfortunately, there is now a backlog of material those trucks would have hauled in other industries coupled with trucks that are still stuck in Texas either due to weather or inability to get unloaded. At least our product was not grounded in the Suez canal.

Due to these issues, freight rates have spiked by up to 30% over what they were at the end of 2020. Or another way to put this into perspective, freight is up almost 50% over spring of 2020. Rest assured, Christensen’s has your back. We have worked tirelessly to make sure to keep our prices competitive, and that we will have supply in our yard to make sure that you have a successful year.

From the trees to the brick to the sod, Christensen’s Plant and Hardscape Center has what you need to complete your landscape projects. So here is to another successful year!!

Oh, did I forget to mention? It is our 90^th Anniversary year!!!! We are looking forward to taking care of you for another 90 years.

As those close to me know, I love all seasons. I cannot say that I enjoy one over the other, because I really don’t. It drives my wife a little nuts, as she loathes snow. But I really love the little things that every season brings to us.

But this year is a little different. As 2020 has been for its entire existence. This year I am looking forward to the break that the winter provides to those of us in the nursery industry. A time to re-coup and re-group. And I for one am looking forward to having the time to gather myself back up.

As we re-group, we must look forward and start planning for the future. And as I look forward, I have to bring up the storm warning that I wrote about a couple of months ago. The material forecast for the spring is incredibly tight. Plant material grew very well this year, but our industry consumed a great deal of it. To give an example, many of our green goods suppliers have told us this fall that they can fill our orders, but we will be pulling from the spring 2021 crop. So, we can have it now, or next year, but not both. Hardscape suppliers are still reeling from shutdown this spring. Many intend to continue production for most of the winter to try to prevent the same thing happening in the spring of 2021.

So, as you re-group and plan this winter, I implore you. Plan out your jobs. Order your material. Do not wait until the snow is melting to arrange material for your spring projects. As the snow is flying, that is the time to be looking forward to spring.

A recent article by my coworker Matt reminded me of this old saying. It’s born of the experiences of many rock and perennial gardeners. Throughout the years gardeners have collected and experimented with plants, looking for ways to use plants not necessarily accustomed to their soil type or zone. Their answer, in part, was raised rock gardens. Not only aesthetically pleasing, this approach created mini-climates in small spaces much in the same way mountain ranges create dramatic changes in flora from ridge to ridge. Lush forests give way to arid deserts on opposing side of the same mountains.

Rocks and raised beds give plants good drainage. Many perennials in the North die, not from cold, but from excessively wet ground conditions. Perennials such as Dianthus, Lavandula, Gaura, Thymus, et al. thrive in their first plantings only to rot during their juvenile winters. Perennials with long tap-like roots such as Lupines, Hollyhock, Foxglove to name a few die from crown rot due to excessive surface moisture. The fence post problem – solid above and below the ground but rots off right at ground level.

Ground-covering plants like Sedums, Ajugas, Thymus run along filling the crevices, encouraged by the cool, moist conditions. The seed of many annuals and perennials find some of these same places to spend their first winter, where they experience death and rebirth in the stratifying process. A true, natural nursery.

Rocks help ease the stress of extreme temperature change. In the summer they create cool, moist conditions on their down side. In the winter they warm with the sun, giving roots some protection against the cold. Gardeners were often able to include plants that were a zone less hardy. This also works for woody ornamentals that are usually considered sub-shrubs such as Buddleia, Caryopteris, Callicarpa, Hypericum, Crape Myrtle, and more. These types of woodies experience varying degrees of dieback but recover well from roots and heavier wood. Even just tucking hand-sized rocks around the base of perennials and shrubs can give protection and anchor the late-planted.

So when it comes to planting, if you’re ever in doubt, just go get one.

Photos © Holly Christensen, except mountain scene (Storyblocks)

In recent years, I’ve often heard that we should leave the first round of dandelions to grow and flourish for the benefit of early food for bees. You don’t need to tell me not to mow… done! That’s an easy way to help out our little winged friends.

As the movement to promote bees increases, it’s a good idea to have a pollinator plan ready for customers interested in this topical form of conservation.

For starters, since honeybees begin foraging when temperatures approach 50°, your plan needs to begin early. Minor bulbs such as Crocus, Winter Aconite, Snowdrops and Chionodoxa are valuable food sources on those first warm spring days when little is in flower. A few weeks later the Red Maples pitch in, followed by showy spring bloomers like Forsythia, Redbud, Amelanchier and Magnolia.

Mid-to-late spring has no shortage of excellent choices, as most of our ornamentals bloom then. As things taper off into summer, Monarda, Dianthus, and Echinacea offer long blooming periods that keep the bees happy. Late summer is more challenging but Rose of Sharon and Caryopteris are two species that bloom almost into autumn.

At the tail end of the season plants like Aster, Helianthus and Sedum are excellent fall bloomers. The beginning and end of the season are the most critical, as there are fewer food sources than during the peak of the season. If you’ve incorporated annuals into your design so much the better as they will go until either killed by frost or removed.

“A personal shopper is someone who shops for others for a living. Personal shoppers can shop for everything, from groceries to furniture, but most personal shoppers buy clothing and accessories for their clients. Some personal shoppers work directly for clients or their personal stylists; others work for boutiques or department stores that offer personal shopping services.”

Did you know Christensen’s offers professional shopping? I never thought of it that way. A professional shopper to me, goes to the mall and buys all the stuff they love and then, tells someone else how fab it is!

Well ok, maybe, I have been known to tell someone how “Fab” something is. I guess I don’t think of myself as a professional shopper because I am usually slopping in the mud to find just the correct plants for you, in the right color, size, height, etc. Oh and different from everyone else, she hates pink, she wants only white, Oh wait...

Being a “professional shopper” here at Christensen’s make me also a professional dispatch. We actually book most of our own trucks just to make sure material is here in a timely manner as well as in the best shape. We also pay extra just to have material racked (we get to pay for the racks, as well as, fewer plants on the truck). But the difference in the way plants travel on racks vs stacked on top of one another in a truck is worth it. Some day when you have a couple hours allow me to share some trucker’s stories – it will be worth it!

I just can’t call myself a professional shopper. I want to be called “Plant Hunter”. Robert Fortune step aside, I am a Plant Hunter! Doesn’t that sound more regal? I think so, and there is not a day at Christensen’s that I am not hunting down plants!

On the window sill in my office there is an ever growing collection of rocks. Most of them I've found around the grounds of Christensen's, some more exotic ones arrived in tree balls or were given to me by customers. Rocks have interested me since I was a kid. I had 'em stashed everywhere - dirty rocks in my sock drawer, jars and buckets full of rocks all over the yard, and a couple cool polished specimens were displayed on my dresser.

As I got older I wanted to know the stories behind the rocks, what they are made of, and how they came to be where I found them.

Michigan is a fantastic place for a rock-lover to reside due to an amalgamation of geological events.

400 million years ago this area was a briny tropical sea just north of the equator. As the landmass drifted northward jungles full of displaced plants and animals left behind rich soils and minerals, whilst retreating seas precipitated vast deposits of salt and sand. The ancient sea life produced fossils like Petoskey Stones and Crinoids in abundance that we find on our beaches today.

Michigan has something else going for it when it comes to cool rocks. Volcanos!! During the mid-continental rift fiery lava gurgled up great amounts of minerals from the molten belly of our planet. When liquid magma solidifies underground it becomes igneous rocks like granite and obsidian. Granite countertops are made of magma that has slowly cooled under pressure, allowing time for crystallization. A lot of the granite you'll find in Michigan has red in it. The red color comes from the iron oxide that’s mixed in with the feldspar and quartz. When lava cools above ground it hardens into extrusive types of igneous rocks like basalt and pumice. One of my favorite rocks is called pudding stone. It's a colorful conglomerate of red jasper, quartz, and other pebbles that have been metamorphosed into quartzite.

North America was once home to towering ice sheets over a mile thick. The Earth's crust was actually deformed under the weight of these ice age giants. As they slowly scraped their way down the continent countless tons of material were picked up along way (including my pudding stones). The massive ice sheets eventually settled in our Great Lakes Basin and melted, releasing rocks and debris that span both geography and time.

The combination of glacial transportation, continental drift, and volcanic upheaval have led to perhaps the most splendid mixes of rocks of anywhere in the world.

As we approach the end of the 2020 planting season, I feel that most of us in the Michigan Green Industry have been pleasantly surprised by the amount of business this year. Logistics, COVID-19 delays and shutdowns plus supply shortages due to the unexpected demand for exterior home improvement projects have been ongoing challenges this season. And keep in mind that statistically, during an election year consumers normally ease up on spending due to “fear of change in political leadership”. I don’t think we’ve seen that.

Mortgage rates are at record lows, and desirable properties are being scooped up within days of being listed. My wife and I are in the homebuyers market, and this trend has been impressive and frustrating to experience. The saying of “Here today, gone tomorrow” has never been truer in my experience. And as we curtail travel and cultivate our social-distancing lifestyle, vacations have been replaced by “staycations”. If one can’t get away for a weekend, why not create a pleasant space to enjoy at home?

This year’s surge in business was completely unexpected, but what about next year? Will this trend continue? What will the state of our economy be once (or I hate to say, “if”) the COVID-19 restrictions are lifted? Many businesses and individuals qualified for financial assistance at the beginning of the pandemic, but chances are that taxpayers will have to pay it back, whether it’s in one year or spread out over several, further stressing the economic machine.

If the unbelievable demand for material continues into next year that will be good news. But what if demand for landscape work takes a downward spiral? If your business is focused on only one specific area, there could be trouble. It may be time to consider expanding the services of your business. Here are a few examples to consider if landscape or hardscape installation isn’t as easy to achieve in 2021:

• Seasonal fertilization programs to assist in a landscape’s overall beauty and protection.
• Water feature installations, such as fountains and small ponds.
• Landscape lighting enhancements to improve the home’s appearance.
• Winter maintenance programs for year round income.
• Tree and shrub trimming schedules for your existing customers.
• Assist others with your ideas and knowledge in landscape designing for new contractors.
• Insect control programs to help customers enjoy their new outdoor “staycation” spaces.
• Irrigation installation for both new and pre-existing landscapes.

There are numerous directions to pursue and research. I guarantee you that there are dozens of other options to consider. Do whatever you can to keep your business alive and well through these challenging times.

Color theory is both an incredibly simple and an undeniably complex concept. In the most basic sense, it is the art and science of using color.

The three fundamental tenets are the color wheel, color harmony, and color context. Using these tenets you can create a vibrant and well-balanced landscape that influences the mindset of the viewer. Read on for some examples.

The color wheel

Let's begin with the color wheel. You have your primary colors of red, yellow, and blue. Each primary color has many representatives in the landscape whether it’s the electrifying red of a Crocosmia 'Lucifer', the sunny yellow of Hypericum, or the cool blue of Delphinum, blue spruce, or the exotic Meconopsis. Next up you have your secondary colors: green, orange and purple. Obviously there’s no shortage of green in the landscape, from the uniform green of an oak tree, to the variegated green of the Hosta 'Guacamole'. Orange is slightly more difficult to find. Butterfly Weed, Echinacea, and Daylily come to mind. Don't overlook plants that bear bright orange berries, such as Little Goblin® Orange Winterberry Holly. Purple is an easy find, from flowers like Iris, Phlox, and Campanula or foliage of Cotinus, Weigela, Heuchera, and Ninebark. So many options.

Color harmony

Color harmony can be a difficult thing to achieve. In essence it engages the viewer and creates an inner sense of order. Basing your color scheme on complimentary color pairs such as red/green, yellow/purple, or blue/orange creates contrast and stability. Or you might choose analogous colors, meaning colors that are side by side on the color wheel. Typically with an analogous color scheme, one color will dominate, one color will support, and one color will accent. So combining say, a bright DoublePlay® Candy Corn® Spirea (yellow-orange), Hyperion Daylilies (yellow), and 'Frances Williams' Hosta  (yellow-green) creates a wonderful gradient that works well together. Use a primary color to draw the eye to a focal point and two tertiary colors to add dimension.

Another option is using triadic colors, where the colors are spaced equally around the color wheel, for example: 'Ruby Spice' Clethra (pink), Vinca (periwinkle), and Aruncus (cream). Triadic color schemes make each individual item stand out yet still feel balanced.

Color context

Using color to create context in the landscape is relatively simple when you know what each color reflects. Warm colors (colors created using red and yellow) reflect happiness and energy. The color red itself has been show to raise blood pressure and respiration in humans and can have an overwhelming effect if used improperly. Yellow conveys a sense of happiness and permanence. Cool colors typically convey relaxation and calm. Green is a very stable color and can add harmony to most color schemes. Shades of blue can vary greatly from calming to strong and reliable. Purple is associated with creativity and imagination in most of the world, and is also widely recognized as the color of royalty.