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Hello… Is it me you’re looking for?

I’d like to re-introduce myself to you. I’m the Christensen’s App!

I know what you’re thinking, ‘not another app on my already overloaded phone (or device)’. Or you may have already downloaded me before and noticed that I had become irrelevant and outdated in the last few years.


… But please, hear me out! I have so much useful information and I’ve recently had a beautiful makeover! It’s not just my lovely new colors or pictures. I have been completely reviewed for up-to-date content. 

All of the people in my contacts have been fixed and my resources section has had a facelift.

In the resources section, our social media accounts have been linked, so if you need to get to our Facebook, Instagram or LinkedIn pages, you can jump right into them through me. The same thing has happened in our Video tab… it links directly to our YouTube channel, so you can check out the latest videos about Christensen’s.

I am especially excited that the ‘Specials’ tab is now being loaded regularly with the sales that are going on here in the Plant & Hardscape Centers. As we get closer to the end of the season, you should really keep an eye on that space. The deals are getting better and better and you wouldn’t want to miss out!

As always, you can find and search our Availability which is updated regularly. Plus, each week’s Sticks & Stones newsletter articles are archived here. You can read this week’s or you can find an older one.

I know it’s not very humble of me to brag about all my upgrades, but I just couldn’t keep it in any longer… It’s like I’m a brand-new app!

Just one more request… Push Notifications – many people remove all of their push notifications from everything except the most essential of Apps. Push Notifications are the little icons that pop up on your phone and rest in the menu at the top. It seems like every app has them and if you left all of them on, your phone would constantly be buzzing with notifications. But here’s the argument for leaving ours on… We limit our Push Notifications and when we do send one, we feel that they are important to all of our customers. We know your time is valuable. We don’t want to inundate you with notifications. We just want you to learn about some stuff that we feel is pretty important.

I hope you'll take a look today and reintroduce yourself.  
I can't wait to meet you (again)!

If I've talked you into giving me a try, click here to find instructions for Android and iPhone. 

P.S. If you like what you see in the newly updated app, just wait for renovations coming to the website in the winter!

Professional Landscape Design! Why?

Hillyard Design by Beth Rowley
By Beth Rowley of Alluring Landscape Design


There are so many reasons for individual homeowners, and hardscape or landscape installers to use a professional landscape designer when it is time to create an outdoor space.

Some of the best hardscape and plant installers I know have an artistic eye and can create beautiful outdoor areas. Can those incredible spaces be done without professional input or planning of some type? Sure, but only considering the aesthetic can have detrimental downsides. For example, installing the wrong paver on a driveway can result in broken pavers and unhappy clients. Installing the wrong plants can mean dead plants, the wrong balance of plants, or plants that outgrow the space they were intended for.

Hillyard Design by Beth Rowley

Design by Beth Rowley at Alluring Landscape Design. Installation by Executive Property Maintenance

While it might seem quicker to just show up on a site with a truckload of random plants and start installing them on a property, there is a higher chance of failure. If you’re providing a warranty on those plants, that is money out of your pocket in time, manpower, and loss of installation time on another site that could be making you money.

Hillyard Design by Beth Rowley

Design by Beth Rowley at Alluring Landscape Design. Installation by Executive Property Maintenance

Everyone has their favorite part of an installation. Whether it’s hardscape or softscape, we all have our opinions on what’s most important. While I love a good hardscape, I am most passionate about plants. But as a professional designer, I realize that the plants I use can be made to look more impressive if they are incorporated with a good hardscape. The reverse is also true. The simplest hardscape design and installation can be better when plants are added to showcase its structure, use, colors, etc. It’s my job to sense the whole picture and meld both of those items for the best result. Melding both is how the best designs are created. Then, of course, professional designers can add lighting, pots, structures, and many other design elements to step it up to the next level. A professional designer always keeps the big picture in mind and never just focuses on one aspect of the outdoor space.

Hillyard Design by Beth Rowley

Design by Beth Rowley at Alluring Landscape Design. Installation by Executive Property Maintenance

The best designers listen to the clients’ needs and wants and work to achieve a buildable and sustainable overall plan. The hardscape must serve the needs of the homeowner while working within the limitations of the site, building codes, and product limitations. The plant selection needs to be attractive, and long-term with the right care. That care must fit the homeowner’s ability to do the work, or their willingness to hire a pro to care for it. When selecting plants, this information can make a difference in the long-term happiness of the client.

DePotter Design by Beth Rowley

Did you know that our industry dumps thousands of new plants onto the market each year? Using a designer that is highly trained, has hands-on knowledge and continues to stay up to date on the latest plants, problems, products, and trends can make for a better installation process and result for the entire group of people involved. Save yourself the time and headaches of sifting through all the nuances by utilizing a designer.

DePotter Design by Beth Rowley

Design by Beth Rowley at Alluring Landscape Design. Installation by Atlas Outdoor

A professional design doesn’t happen in the blink of an eye. Site information needs to be collected. Client desires, lifestyle, the intended use of the spaces, etc. must be considered. Then, the design process starts. It’s a time-consuming process that needs to be thought through to meet all the criteria for all parties involved. There is VALUE in good design. I’ve owned my own design/build firm. I have worked for other firms. Now, I do freelance design for many companies and homeowners. For my entire career in the green industry, I’ve stressed the fact that designs should never be given away. There is value in good design, and it needs to be treated with that respect.

We do not expect to get free services in other areas of life so why should we devalue professional design? The people that work on our cars have trained to do this, the people that wait on tables at high-end restaurants have trained for this. You know when you get an untrained mechanic there is going to be a problem, or when the inexperienced wait person serves you a meal, the experience is likely to have a negative impact.  The same is true with design. Save the headaches, the disappointments, the trips back to a jobsite for corrections or plant replacements, the loss of money and hire a professional designer up front. Without a design, or with a poor design, an installation company may have their profit margin decreased on those installations or low customer satisfaction. A rising tide raises all boats, so let’s elevate the landscape industry together.

DePotter Design by Beth Rowley

Design by Beth Rowley at Alluring Landscape Design. Installation by Atlas Outdoor. Custom pergola built by Master Builders.

If you would like to talk more about the pros and cons to professional landscape design, Beth Rowley can be reached at barowley02@gmail.com or 734-890-9386.

Beth Rowley - Author

It’s So Hard To Say Goodbye…

Luke Joerin Sticks & Stones Author

Leaving a job that you have loved for years can be tough. For me, it was made even more difficult by the incredible colleagues and team that I have had the pleasure to work with. Saying goodbye feels like closing a chapter on a book that I wasn't ready to finish.

However, throughout the process, I tried to focus on two important things. 

Luke Joerin with Co-workers

Firstly, I reminded myself that opportunities to grow and change can help me remain flexible and adaptable. With every decision, I worked hard to see the bigger picture and kept in mind what was ultimately best for my career, family, and personal goals. Though it will be difficult leaving the team I had grown to love so much, I sense it’s the right move for me at this time.

Secondly, I want to be sure to show my appreciation to my colleagues and Christensen’s Plant & Hardscape Centers. As I leave, I want to emphasize how grateful I am to have gotten to work with amazing people. Their friendship, guidance and support made my time here a truly wonderful experience.

Luke Jorein with Truck

From day one, our team's energy and passion inspired me to work harder and strive for excellence. I learned so much from everyone at the company and am honored for the chance to share the successes and challenges with them.

Christensen's Team 2021

While leaving behind something you enjoyed so much is never an easy decision, I take comfort in the fact that I'm taking a step towards new challenges and opportunities. I will always cherish my experiences with Christensen’s and those that I worked so closely with but am excited for what lies ahead.

Luke Joerin

Editor’s Note: We here at Christensen’s would like to wish the best to Luke and will miss his articles here in Sticks & Stones. Here are some of our favorites:
Stop the Spread – Just Squish It
How to consider “ultimate size”
They. Are. Coming.

The Great Re-Invention of 2023?

Christensen's Logo Graphic

For many years, people and companies have spent countless hours and dollars on re-inventing themselves. We’ve witnessed changing logos, hairstyles, business practices, flavors, and cultures. But did they really re-invent anything, or were they just bored?

Counterpoint Example

This winter, Christensen’s updated our point-of-sale system to the current model. There was nothing wrong with the version of the software we were using, except that it was older, and the manufacturer would no longer support the old version with updates to keep it credit card compliant. In other words, a forced upgrade. So here we are with the new version. It looks almost the same as the old version. The colors are different, and there are some buttons in different places. But overall, the systems operate the same and look very similar.

Pop Example Coke Tops

Like Coca-Cola becoming New Coke and then going back and becoming Classic Coca-Cola. Nothing really changed, and perhaps it never should have. Frequently, we are asked to look and see the newest, latest, and greatest shiny thing. However, very often, the original is way better, works more effectively, and did not even really go out of style.

Landscaper Mulching

Much of the nursery and landscape industry is just this way. We do many of the same tasks that we have done for 100 years because it is the right thing to do. Pruning, mulching, plant care. It is wise to make sure, in your company, you are not changing just to change. Some of our industry’s greatest strength comes from the fact that we perform time-tested services to ensure the best possible outcomes. It is also wise to avoid the fad that only looks good for the moment. I think that it is time that our industry celebrates our endurance and stability. We should be telling our clients that what we do has stood the test of time. While we may tweak what we do, our history is what makes us stand apart from others.

Christensen's Plant Center

For our 92nd year in business, Christensen’s is maintaining itself as your premier partner in the landscape industry in Michigan. And this year is starting out with a good outlook. Fuel prices are beginning to stabilize, and even drop in some areas. This is allowing freight to stabilize across the country. Hardscape material shortages of the past years have been dealt with and the manufacturers are not anticipating large issues in supply this year. Plant material remains in tight supply. The past several years of sales have not allowed the supply of plant material to catch up to the demand. And unfortunately, it will take years for this to catch up. But rest assured that our team of professional buyers are doing their very best to find all of the material that you need for this year. After all, it is what we do.

Eric Joy

Fitting In Exercise

Empty Fitness Equipment

While most people in our industry are very active throughout the busy season, as November dwindles into December, many of you will head toward hibernation and less movement. Personally, as my roles have changed here at Christensen's, I’ve found myself at a desk for more and more of my work day.

Of course, we know that there are an astounding number of health and productivity benefits associated with exercise and physical activity. Aside from obvious cardio and flexibility benefits, physical activity can improve concentration, lower stress, and help cut down on snacking at your desk. It really can make the day easier to get through!

When I was working outside I never really thought about how many steps I took, or if I got my heart rate up a couple of times per day, it just happened. Now,I have realized that staying active and flexible needs to be a built-in part of my day.

Man stretching

Here are a couple of ways to fit exercise into your busy schedule:

Stretching is something that I wish I had been doing my whole life. Now, I start the day with a morning stretch as I roll out of bed. It’s a mashup of yoga and a high school gym class warmup. I look like an idiot, but it sure feels great afterward. It only takes a couple minutes!

If the mood hits me right, I’ll immediately follow the stretching with some basic Qigong exercises. Qigong can easily be fit in during a workday. Internet search “qi clearing” for tips on thymus thumping, leg slapping, bouncing. Think about moments when you have a spare couple minutes like when waiting on the microwave at breaktime, or when you get back to your desk before you sit down. I like doing one of my favorites called “knocking on the doors of life” whilst talking on the phone.

Hardscape employees doing countdown cardio

Something that I found important to do in the afternoon is getting my heart rate up. That last hour of the day can be tough to get through, but it’s a lot easier when you are feeling invigorated with your blood pumping. Jogging in place is one way, doing some push-ups against a desk works, too. Each day at 3:30 our computers tabulate the days business activity. This “countdown” event has turned into a great a reminder to get up and move! In the Hardscape building, we have endearingly called this afternoon cardio session “Countdown Calisthenics”. Our method encompasses a Nordic walk with a straight leg stretch and a torso twist. Stop by the Hardscape center sometime and mention the "cardio walk." I’ll show you how to do it, and we can share a healthy laugh. 

Matt Millington

Finding Deals at Christensen’s

Sale group sign and shrubs

We at Christensen’s Plant and Hardscape Center pride ourselves on quality. Our buyers (we call them 'investors') have built great relationships with our vendors to ensure they are looking out for us. We receive a TON of tree trucks in the spring and fall from many different states to fill our yard for the upcoming season. However, every once in a while, we may be sent something that is subpar and does not meet our expectations. If we can leave it on the truck to send back, we do so. Some of these trucks that come in are one-way trucks that are backhauling something else. Due to this reason, we are not able to send some things back and end up selling them at a heavily discounted price.

Discount Tree 2022

These are often still nice trees that might have a crooked trunk that can usually be straightened by staking or maybe a crooked leader that tends to fix itself as it matures. These trees are first come first serve and typically do not sit around long. Ask your customer service person about pricing details on these.

We try to rotate our material the best we can but sometimes some items may stick around a little longer due to new stock coming in and selling first. To ensure the highest quality for you and your customers, we will often mark these down to help make room for new product.

Discount Japanese Maple
Sticks & Stones Deals

Another great way to save you and your customer money is to take advantage of our Biweekly special. Every couple of weeks we run a new special with different items that are in season. You’ll see flyers when you stop into the Plant Center or right here in the Sticks & Stones e-mail.

Sale brick pavers

If you’re looking for deals in the hardscape yard, I recommend checking in a few weeks before our inventory around late June and again around late October.  You never know what you’re going to find, but it just might be exactly what you need.

Your customer service person is the best resource to help you take advantage of these ways to save you money. We’re here to help you get the job done, no matter what.

Luke Joerin

Coffee Shop Lines and Where We Spend Our Time

Starbucks Line on a Sunday Afternoon

I’ve noticed over the last several years that it doesn’t matter whether it’s a Starbucks, Dunkin Donuts or Michigan-based Biggby, the lines in the morning are outrageous. No matter how fast your favorite shop can get you through, you’re spending time in a line waiting. As I sat in line for 15 minutes one morning, mindlessly scrolling through social media, I realized that I wasn’t efficiently using my time. And while I don’t have to be hustling all the time, this was a poor choice for me, personally.

David's Teas with an Infuser

Where are the black holes in your day that you lose time? (Which is money, right?) How can you optimize these moments to better use your time? For me, that coffee shop line turned into an investment in fancy loose leaf teas and infusers for home and time to load the dishwasher while that tea is steeping, leading to clean dishes when I get home from work. The satisfaction gained from this very small routine change has led me to look at other areas to streamline.

Starbuck Line on a Sunday Afternoon

How can you invest better in your time?

I started by looking at times of my day that are not pleasant or useful to me. But, of course, it’s all a personal choice. If you enjoy those minutes in the coffee shop line, to center and think about the day ahead, by all means, continue to enjoy it. But if you hate sitting there, then it’s time to make a change.

Once you’ve identified a time, you must decide if you need to streamline the process or cut it out. In the case of the morning coffee or tea, many of us need it. So, that is an area we can try to improve. However, some things, like playing 30 minutes of Candy Crush before bed can simply be removed. I find I am a lot happier with an extra half hour of sleep than a pile of candy rubble. I needed to stop that habit completely.

Candy Crush Screenshot
Tea Mugs

Now is the time for action! It’s time to implement a plan to streamline or stop losing time. In the case of the tea, I had to invest in the infusers and a teapot and be sure I’m stocked with supplies, such as travel mugs and tea. However, in the case of unwanted gaming, I deleted the app off my phone, so I don’t slip back into the habit.

Teapot

The most important thing to remember is that if you get off track, you can always start over, go back and recommit to improving your time management. You can always treat yourself to a coffee shop once in a while, but if you realize that it’s become a habit again, go back and reacquaint yourself with new flavors in the tea or coffee section of the grocery store to rekindle your interest in steeping or brewing at home.

Christensen's App Screenshots

So, you’re probably wondering how this applies to Christensen’s, since this is our newsletter. Well, I’m glad you asked. Our Christensen’s App is available for free and can be used to look at availability and prices. It’s a shortcut that can save you a phone call and some time. You can also call, e-mail, or text your order ahead of arrival. When the order is in the system, we can assist you quicker. We know you love seeing our friendly staff at the Plant and Hardscapes Centers, but we can get you moving faster if we know you’re coming. We want to help you optimize your time.

Marci McIntosh

A Few of My Favorite Things

Garden Gloves at retail

Spring in the nursery can be quite a magical time of year with the smell of the thawing earth in the air, the buds emerging on branches, green shoots coming from the ground, and Michigan temperatures all over the map! How can one possibly prepare for the everchanging weather patterns when they can range from cold to warm, dry to rain, and the occasional snow/sleet mix all in one day!

Jo's selection of gloves

If you are anything like me (and you are probably not), I have a vast array of different gloves. My glove needs change throughout the day depending on what job or task I am involved in, so I seem to have an assortment of different gloves on me at all times. Thankfully we sell approximately 20 different varieties... And I think I have 15! A few of my favorites include the Ninja’s for cold weather, H2O waterproof, and the basic blue and grey palm. I also love the long print arm savers that help with prickly projects like roses. The Mudd line is very versatile and carries many options. Including the ‘Soft and Cool’ aloe. Aloe in a glove. Who knew? You can find many different material options as well, from leather to goatskin, bamboo to thermal, etc...

JO

Besides gloves, there is nothing more important than a good pair of “bibs” in the spring (and fall)! Whether it is a Carhart brand or Bernie’s, or whatever else you find, Bibs are a must have to keep warm when the temperatures are low. There are many different thickness levels and depending on the percentage of time that you are outside can determine what will work the best for you. They can last year after year, season upon season, and as you can see from the photograph they are worth their weight. These may have seen better days (or seasons), but they are now 3rd generation and still in circulation.

Jo's selection of boots

And the beloved boot. I have gone through oodles of boots in the 11 seasons I have been with Christensen’s. Let’s do some quick math- low average of 15,000 steps per day X 6 days per week = 90,000 steps a week equaling approximately 45 miles a week. That could work up to 1500 miles a season (disclosure: close, but not fully accurate math). That being said, there is no boot that can claim those miles in a season. You can invest in a high-quality boot and have it last about a season and a half. Or you can invest in a lesser expensive boot and recognize that it may be a yearly purchase. I have done both, and like my gloves, seem to have a selection now to choose from. Yes, I now have full rain boots, lite boots for summer, and a mid-weight for all around seasonal fun.

Jo's Steps

I could certainly continue with rain gear, hats and brim benefits, and multitudes of sunscreen products, however, I need to get back out into the plants! To sum up, the purpose of this article is that no matter what you are doing there is not one specific product that will meet all your needs for all of your jobs. Knowing what works for you and having the basics to meet the demands of the weather conditions you are working in is enough. No matter how many fun and fancy gloves I buy, what works for me are basic blue palm. No matter how many boots I go through, what works for me are basic, waterproof, all temperature, all season, one pair, work boot. Whatever “bibs” I have to add an extra layer of warmth to my already layers of warmth underneath are adequate. So as this new season gets underway, keep dry, warm, cool, layered, covered, and most of all- safe!

Happy Spring

Joanna Whitt

To Sod or To Seed

Green Grass

Whether you are going to sod or to seed your next lawn project there are advantages to both. Depending on the job, leveraging your options could give you a competitive advantage with your customers. Here are how the choices stack up.

The biggest advantage that sod has is the instant gratification of a green lawn and immediate erosion control by acting as a blanket to help hold soil in place. Sod has a faster turnaround time for when your customer can use their yard. After about two to three weeks the sod is rooted in and ready for normal lawn traffic. So, for those customers that decided to re-do the whole yard right before the graduation party/outdoor wedding/backyard baby shower, think sod.

Sod Pallets under the shade structure

The biggest advantage when you choose seed is the initial cost. Both the cost of product and installation start out lower. Having many different choices of blends of seed to make sure that you get the right lawn you are looking for. From Kentucky bluegrass to perennial ryegrass to red fescue, seed allows you to customize your mix to the area you’re planting. Seed can be a boon when you’re working with a discerning homeowner that’s willing to wait a little to get exactly what they want out of their lawn.

Grass related products

Whether you choose to seed or sod, here at Christensen’s we have options for both to make sure you get the right product for your job. When it comes to seed Christensen’s carries three choices for you, sunny mix, shady mix, and fast green mix. If you require a special mix for your job beyond those, we can special order it for you. For those spots that need a little extra care, you can pick up sunny/shady lawn patch.

We also offer several items to make sure that your seed is given the best possible start. Try PennMulch, a mixture that fertilizes, holds in moisture, and holds the seed in place, over top of your seed to speed up germination and fill in quickly. Straw blankets are MDOT approved and help manage erosion, protect seeds from birds and shade the ground to help retain moisture. Talk to a sales rep about EZ Straw, fertilizer, sprinkler towers, and hoses. We stock all of these items to make your lawn and turf endeavors successful.

Van Agen Sod farm with blue skies and fresh cust sod next to the sod field

If sod is your choice, Christensen’s stocks a few pallets of fresh-cut sod in our yard, brought in bi-weekly. However, if you let us know when you are going to be laying the sod we can get as much as you need for your job. Upon ordering, you can pick it up from our yard or, if it meets the quantity minimum, you can have it shipped directly to your job site or yard.

So, whether you are laying sod or spreading seed Christensen’s has you covered.

Chris Nielson

               

Pumping Up Your Project Pipeline

Pipeline Reaching Out Into The Sunset

Commercial Projects are my beat here at Christensen’s Plant Center. I spend each day advising and developing relationships with project managers, landscape architects and estimators on upcoming projects. The last two seasons have been extremely disruptive for commercial work. Many projects were delayed, abandoned, or just in limbo. Work dried up to a trickle, but, as the economy opened up, so did the project pipeline.

Construction Equipment Prepping A Project

You can get your company into the pipeline in two different ways. Many commercial projects come through the bid letting sites, such as Dodge, BidNet (MITN), and MDOT. These are great sites to start your journey. Some are free, others charge, but each can be a beneficial resource when you’re looking.

Toy Workers on a dry concrete landscape

Many projects are awarded based on relationships and connections. Project and construction managers are extremely loyal and protective of their teams. Commercial jobs can be demanding. Weather, change orders, and delays are all routine. Your team’s ability to respond and perform will earn you that loyalty. When you build these relationships, you will never lack for opportunities. I know project teams that have worked together for years.

What type of projects work for your company? Many times, project failure is just a mismatch of landscape contractor and the type of work involved. Large projects lasting many years have longer payment cycles that may not work for you and your suppliers. New construction, weather delays, inspections and approvals are all considerations and potential headaches. After you have been successful, and figured out “your type”, that should be your focus for the future.

Gordie HoweInternational Bridge Project Concept Artal Bridge

The Gordie Howe International Bridge project is huge with thousands of plantings to be installed - how many companies can handle that scope of project, or even want to? This was never more apparent to me than this spring when I delivered some wetland plants to one of our contractors on Lake St. Clair. He was in a wetsuit, on a very nasty day, working in the water! He had his entire team in wetsuits. Now that’s a company that has found their niche and never will lack for project work. They can probably pick and choose what they want to work on. What a competitive advantage for them!

Team Meeting Over Blueprints

Focus your efforts on finding your projects. Build relationships with construction and project managers that specialize in your type of projects and sell your passion! Develop your team to earn more profitable projects and work on your type of projects. Don’t waste your time chasing the ones that won’t work. All projects are not created equal, so focus and discipline is required.

Clint Rasch Helping A Customer On the Phone

If I can ever assist you in developing your Project Team, let me know. The next few seasons will be like drinking out of a fire hose. The projects are going to come at us so fast and furious, we will look back at last year as the good old days. The supply chain shortages will sort out over the next few years, but last year is a taste of what’s coming. The disruption while challenging, also creates opportunities for you and your team. Start developing your Project Pipeline today. Build relationships that will keep your Pipeline full. Focus on your projects, and turn that fire hose into a drinking fountain!

Clint Rasch
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